Privacy
This policy describes the personal information Deepwove collects through deepwove.com, how Deepwove uses and stores that information, who Deepwove shares it with, and the rights available to visitors who submit information through the site.
Deepwove collects two categories of information through deepwove.com.
Information submitted through forms. Deepwove operates five Netlify Forms on deepwove.com (lookbook, lookbook-modal, contact-lookbook, contact-odm, contact-oem). When a visitor submits any of these forms, Deepwove receives the fields the visitor entered: name, email address, brand or company name, optional phone number, and free-text project description. Form submissions also include the timestamp and the page the form was submitted from.
Aggregated analytics. Deepwove uses Google Analytics 4 (GA4) to measure deepwove.com traffic. GA4 collects aggregated session data — pages viewed, referral source, country-level location, device category, and approximate session duration — through first-party cookies. GA4 data does not include personal identifiers such as name or email.
Deepwove uses information submitted through forms for three purposes.
Deepwove uses GA4 analytics data to understand which content and pages visitors find most useful, and to improve site structure, copy, and technical performance.
Deepwove does not use submitted information for third-party sale, for marketing list sharing outside Deepwove, or for automated decision-making that produces legal or similarly significant effects.
Form submission data is stored on Netlify Forms infrastructure (Netlify, Inc., based in the United States). Inquiry response correspondence is stored in Gmail (Google Workspace) on the info@deepwove.com mailbox. GA4 analytics data is stored on Google's analytics infrastructure.
Deepwove retains form submission data for the duration of the active inquiry plus a 24-month reference window for follow-up and reorder context. Email correspondence is retained per Google Workspace standard retention policy. GA4 retention is set to the GA4 default user-and-event-data retention period.
Deepwove does not sell, rent, or share visitor information with third-party marketers, data brokers, or unrelated commercial parties. Deepwove uses three operational service providers to run deepwove.com: Netlify (form submission processing), Google (GA4 analytics and Gmail correspondence), and Cloudflare (DNS and email routing). Each service provider operates under its own published Data Processing Agreement and security commitments.
Visitors located in the European Union or United Kingdom hold rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict, port, or object to the processing of their personal data. Visitors located in Australia hold rights under the Australian Privacy Principles (APPs), including access, correction, and the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, contact Deepwove at info@deepwove.com. Deepwove will respond within 30 days of receiving a verifiable request.
Deepwove operates GA4 first-party analytics cookies on deepwove.com. Deepwove does not currently use marketing pixels, retargeting tags, Facebook Pixel, LinkedIn Insight Tag, or any third-party advertising tracking script. Visitors may disable cookies in their browser settings without losing access to deepwove.com content or forms.
Visitors based outside the United States — including European Union, United Kingdom, and Australian visitors — should be aware that Deepwove's service providers (Netlify, Google) store data on infrastructure located in the United States. This represents a cross-border transfer of personal data. Deepwove relies on its service providers' published Standard Contractual Clauses (SCCs), adequacy decisions, and equivalent transfer mechanisms to maintain appropriate safeguards for international data transfers.
Deepwove operates as a business-to-business apparel manufacturer. Deepwove does not knowingly collect information from individuals under the age of 16. If Deepwove becomes aware that information from a person under 16 has been submitted through deepwove.com, Deepwove will delete that information.
Deepwove may update this Privacy Policy to reflect changes in service providers, regulatory requirements, or business practices. Material changes will be communicated through an updated "Last updated" date on this page and, where the change is significant, through a footer notice on deepwove.com. Visitors should review this page periodically for the current policy.
Questions or requests
For privacy questions, data access requests, or requests to exercise GDPR or APP rights, contact Deepwove at info@deepwove.com. Deepwove acknowledges receipt within 5 business days and substantively responds within 30 days.